Certainly! Delving deeper into the dos and don’ts of property management can offer valuable insights for both new and seasoned property managers. Here’s a more detailed breakdown:

Do’s of Property Management Company:

Regular Maintenance

  1. Importance: Properties that are well-maintained retain (or even increase) their value and attract and keep quality tenants.
  2. Implementation: Schedule routine inspections, create a system for tenants to report issues, and maintain a list of trusted contractors and specialists to address problems promptly.

Transparent Communication

  1. Importance: Clear communication builds trust and prevents misunderstandings.
  2. Implementation: Use property management software to notify tenants of important dates or maintenance works, regularly update owners about their property’s status, and be available for queries or concerns.

Effective Tenant Screening

  1. Importance: Proper tenant screening minimizes potential risks like unpaid rent or property damage.
  2. Implementation: Establish a comprehensive process that includes background checks, rental history, references, and employment verification. This ensures consistency and fairness.

Stay Updated on Laws

  1. Importance: Abiding by laws and regulations protects you from potential legal issues.
  2. Implementation: Regularly attend seminars, workshops, and training on property management laws. Keep a legal consultant on standby for advice and clarification.

Handle Tenant Disputes Gracefully

  1. Importance: Addressing disputes effectively can prevent escalation and maintain a harmonious living environment.
  2. Implementation: Create a clear process for addressing complaints, promote open communication, and consider mediation for complex issues.

Implement Green Practices

  1. Importance: Sustainability is increasingly important to tenants and can also result in cost savings.
  2. Implementation: Install energy-efficient appliances, promote recycling, and explore water-saving techniques. Offer incentives for tenants to participate in green initiatives.

Utilize Modern Technology

  1. Importance: Technology can streamline operations and improve tenant satisfaction.
  2. Implementation: Adopt property management software, provide online rent payment options, and offer digital communication channels for tenants.

Prioritize Security

  1. Importance: Ensuring safety can reduce liabilities and make properties more appealing.
  2. Implementation: Regularly assess and update security measures, including surveillance systems, secure locks, and lighting. Offer safety tips and resources to tenants.

Community Building

  1. Importance: A sense of community can improve tenant retention and satisfaction.
  2. Implementation: Organize community events, establish communal areas, and encourage resident involvement in decision-making.

Be Proactive with Inspections

  1. Importance: Regular inspections prevent issues from escalating and protect the property’s value.
  2. Implementation: Set routine inspections, both announced and random. Create checklists to ensure thoroughness.

Don’ts of Property Management Company:

Neglect Tenant Concerns

  1. Importance: Ignoring issues can lead to tenant dissatisfaction, negative reviews, or legal challenges.
  2. Implementation: Create an accessible system for logging complaints and ensure timely follow-ups. Regularly seek tenant feedback.

Cut Corners

  1. Importance: Short-term savings can lead to long-term costs.
  2. Implementation: Value quality in repairs, services, and amenities. Regularly review vendor contracts and reassess based on performance.

Ignore Local Ordinances

  1. Importance: Local laws can carry specific requirements or restrictions.
  2. Implementation: Stay informed about local regulations and ensure all properties are compliant. Regularly liaise with local authorities if necessary.

Delay Essential Repairs

  1. Importance: Postponing necessary work can lead to more significant damages or safety hazards.
  2. Implementation: Prioritize urgent repairs and communicate expected timelines to affected tenants.

Have Unclear Lease Terms

  1. Importance: Ambiguities can lead to misunderstandings or disputes.
  2. Implementation: Regularly review lease templates and ensure terms are explicit and transparent. Offer new tenants a walkthrough of the agreement.

Skimp on Tenant Screening

  1. Importance: Thorough screening protects the property and ensures a good community.
  2. Implementation: Stick to a comprehensive screening process for every applicant, even if a unit has been vacant for an extended period.

Practice Discrimination

  1. Importance: Discrimination can lead to severe legal repercussions and harm the company’s reputation.
  2. Implementation: Always adhere to Fair Housing laws and provide staff with regular training on these matters.

Rely on Quick Fixes

  1. Importance: Temporary fixes often don’t address root causes.
  2. Implementation: Invest in durable solutions and conduct thorough assessments before deciding on repairs or upgrades.

Avoid Technology

  1. Importance: Staying updated with technology can enhance operational efficiency.
  2. Implementation: Regularly review and update software and technological tools. Provide training for staff as needed.

Neglect Financial Planning

  1. Importance: Proper financial management ensures smooth operations and future growth.
  2. Implementation: Budget carefully, set aside funds for emergencies, and conduct regular financial reviews.

How Would a Property Management Company Implement Dos?

A property management company should emphasize regular maintenance, using scheduled inspections and a system for tenants to report issues. Transparent communication can be achieved through property management software, keeping both tenants and owners informed. 

Moreover, tenant screening should be rigorous and consistent, incorporating background checks and references. Keeping updated with property management laws is essential, which can be done through seminars and legal consultations.

Addressing tenant disputes promptly and with clarity is vital, as is the adoption of sustainable practices in properties. Leveraging modern technology can streamline operations and improve tenant experience while fostering a sense of community through events and shared spaces can boost tenant retention.

Lastly, proactive inspections will ensure properties remain in optimal condition. Through these methods, a property management company can ensure a harmonious and efficient operation.

How Can a Property Management Company Stay Away From Don’ts?

For a property management company to effectively steer clear of the “Don’t,” it should foster a culture of attentiveness and quality assurance.

Additionally, listening to tenant concerns and addressing them promptly is crucial. Instead of opting for short-term, cheaper solutions, the company should invest in quality services and repairs to safeguard long-term assets.

However, they must stay informed and compliant with local ordinances, and never delay essential repairs, ensuring the safety and satisfaction of tenants. Leases should be drafted with clarity, reviewed periodically, and presented transparently to new tenants.

Thus, a thorough tenant screening process should always be employed without cutting corners while ensuring adherence to Fair Housing laws to prevent any form of discrimination. Embracing and rather than resisting it, will enhance operational efficiency and tenant experience.

Lastly, diligent financial planning and budgeting, paired with a consistent review of expenses and revenues. By emphasizing these proactive strategies, property management companies can evade pitfalls and promote a successful, tenant-friendly environment.

Why Should You Hire a Property Management Company to Maintenance Your Property?

Hiring a property management company to maintain your property offers numerous advantages, both in terms of preserving the value of your property and simplifying the responsibilities of ownership. Here are some compelling reasons:

  1. Expertise in Maintenance: Property management companies have experience handling all sorts of maintenance issues, from minor repairs to major renovations.
  2. Cost-Effective Solutions: With their extensive network of contractors and bulk buying power, they can often secure services at a lower cost than an individual property owner.
  3. Regular Inspections: These companies conduct routine inspections to ensure that potential issues are identified and ensuring that the property remains in good condition.
  4. Compliance with Regulations: They stay updated with local building codes and regulations, ensuring that any maintenance with these standards, prevents potential legal issues.
  5. Time-saving: For property owners, especially those who own multiple properties or live far from their rental properties, having a management company handle maintenance means less personal time is spent coordinating repairs.
  6. Increases Property Value: Regular maintenance and timely repairs not only extend the lifespan of the property’s components but also help in retaining or even increasing the property’s market value.
  7. Tenant Satisfaction: A well-maintained property can lead to happier tenants, reduced turnover, and also more consistent rental income. 


In an evolving real estate landscape, a property management company serves as an invaluable partner for property owners. By leveraging their expertise, and networks, these companies ensure that properties are maintained to high standards, maximizing their value and longevity.

Beyond mere maintenance, they also streamline tenant relationships and navigate complex regulatory terrains. For property owners, this not only translates to financial benefits but also provides peace of mind, knowing that their investments are in capable hands.

As the demands of property ownership become increasingly intricate, the role of property management companies will only grow in significance, making them an essential component in the real estate ecosystem.


Do property management companies handle tenant screening?

Yes, most property management companies handle tenant screening, which includes checking credit scores, rental histories, references, and sometimes criminal background checks to ensure quality tenants.

What does a property management company do?

A property management company oversees the daily operations of a real estate property, handles tenant relationships, coordinates maintenance and repairs, manages financial transactions such as rent collection and expense payments, and ensures compliance with local laws and regulations.

How do property management companies charge for their services?

Typically, property management companies charge a percentage of the monthly rental income as their fee, although some might have a fixed monthly charge. Additional costs may be incurred for services like tenant placement, evictions, or large maintenance projects.