Global Expansion with Dedicated Call Answering Service in Bangladesh

Do you think the first impression is the last impression to deal with all your prospective clients and customers? A prompt, smart and effective call answering service is the first step towards settling a deal with your potential clients. It definitely can bring a leakage on your efforts of the brand building if business calls went unanswered. So, call answering service is definitely an important part of your business. It provides a business value for both current and also potential customers. OutsourcingBD provides 24/7 over the phone customer care service which is also serves as live answering facilities and helps create better and also effective impressions before clients. We provide a smart call answering service in Bangladesh. Contact us for quality call answering service. With our effective call answering service you can get rid of the following issues also:

Call Answering Service in Bangladesh

Get Prompt 24/7 Call Answering Service

01. Virtual Receptionist 

Our call answering service provides you with the live answering virtual receptionist to filter and also direct calls, managing periodic high call volumes. They are smart, bilingual, and also have the proper accent to answer your every call with the highest priority. A live virtual receptionist is the first point of contact for all your inbound calls.

02. Customer Care

At OutsourcingBD, we have an enthusiastic and dedicated over the phone customer care team who are working continuously round-the-clock for our customers. We also work on providing detailed call answering service procedures so that urgent after-hours messages are conveyed to proper personnel immediately. We also work on providing detailed.

Premium Professional Call Answering Service

Our 24/7 live call answering service will solve all your issues regarding customers and various valuation services. In case of an emergency customer query, it is better to have a real person taking the call. It allows prompt solutions and also service satisfaction at the customer side.

We recommend any businesses that need urgent services to have the phone customer care unit at non-regular hours and also responding to the complaints. And also Some organizations use automated voice response systems to deal with calls after office hours. And also Some organizations use automated.

Once Our Client, You Can Access 10 Following Call Answering Services

1. 24/7 live receptionist services equipped with the most efficient and expert agents

2. No calls will remain unanswered and no customer inquiries will be left unattended by our customer support

3. A virtual receptionist will conduct duties like a trained customer support personnel

4. Virtual receptionists are the first point of contact, as they effectively provide call answering services

5. As per the company’s policy, we screen all the inbound calls and transfers them effectively without any delay.

6. A virtual receptionist will make note of important messages and manage your communications

7. Our call center professionals are fluent in English and can handle any of your inbound calls

8. If a client wants to schedule appointments with you, the virtual receptionist and customer care team will fix the appointment.

9. Our representatives will also be responsible for taking calls for order taking, qualifying, and processing leads

10. We keep details of every call and activity for future references

FAQ

How fast do your call answering services?

In our company, 90% of all calls are answered on an average of four rings or less.  The rest land in our hold queue notifying the caller that an agent will be with them shortly.  One of things that makes us unique from other services is that also our company do not charge you for any time that a call is in our hold queue.

Costs vary based on usage. Our service numbers specify that most of our live CSP, basic messaging accounts cost the customer an average of $7 – $12 per day, which is also a small price to pay for 24/7/365 coverage.

Our IT Department takes amazing measures to protect our call center stays operational.  REIT LTD uses multiple redundant systems, sites and also processes.  Our Companies infrastructure has been engineered to deliver redundant networks, telephony services and also Customer Service Specialists. Our company’s Contact Center has been constructed in such a way to avoid any major impact due to a single disaster.

Our firm never compromise on the security of your data, credit card details, logins, and/or passwords. Moreover we have implemented strict data security procedures to guarantee complete confidentiality of your information. Our workforce is made to sign non-disclosure contracts and also any data security breach is strictly penalized. You can be sure of your business security with us.

Work is began only after the receipt of payment in advance. Therefore our company has the right to terminate, suspend, or keep work on-hold in case of payment delays.

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