1. How comfortable are you overall with our company registration service?
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Very Satisfied
22
56%
56%
Satisfied
14
34%
34%
Neutral
14
10%
10%
2. Would you use or buy our company registration service once more?
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Definitely
32
56%
56%
Probably
16
34%
34%
Probably Not
4
6.7%
6.7%
Not Sure
8
10%
10%
3. How did you pay for the service of company registration?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Internet
31
43.3%
43.3%
At Office
6
50%
50%
Phone
3
6.7%
6.7%
4. How well did our customer care agent resolve your problem?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Perfectly done
53
88.3%
88.3%
No at all
3
5%
5%
Took Long time
4
6.7%
6.7%
5. Which features of our company incorporation service do you find to be the most attractive?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Helpful
32
53.3%
56%
Reliable
10
53.3%
53.3%
Short Delivery Time
8
53.3%
13.3%
Free of hassl
10
16.7%
16.7%
6. Have you long been a user of our company registration service?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
3 Months
15
25%
25%
8 Months
13
21.7%
21.7%
A Year
12
20%
20%
More Than a Year
20
33.3%
33.3%
7. Do you feel that the company Registration service staff fully answered all of your questions?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Agree
46
76.7%
76.7%
Disagree
14
23.3%
23.3%
8. Based on your overall experience, how likely are you to suggest our company’s staff for customer service to a friend or colleague?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Extremely Likely
30
42.9%
45.7%
Very Likely
32
45.7%
34%
Somewhat Likely
8
11.4%
11.4%
9. Which benefit of using our company registration service stands out the most?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Efficient Workforce
13
21.7%
21.7%
Cost-Effective
12
20%
20%
Time Saving
15
25%
25%
Not Sure
20
33.3%
33.3%
10. What led your business to consider using our company registration service?
Total Response 60
Answer Type
Selection
% All Question Responses
% ALL Survey Responses
Price
15
25%
25%
Need
20
33.3%
33.3%
Quality
13
21.7%
21.7%
Durability
25%
20%
20%
