1. How comfortable are you overall with our company registration service?

Company-Registration-in-Bangladesh-1

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Very Satisfied

22

56%

56%

Satisfied

14

34%

34%

Neutral

14

10%

10%

2. Would you use or buy our company registration service once more?

Company-Registration-in-Bangladesh-2

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Definitely

32

56%

56%

Probably

16

34%

34%

Probably Not

4

6.7%

6.7%

Not Sure

8

10%

10%

3. How did you pay for the service of company registration?

Total Response 60

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Internet

31

43.3%

43.3%

At Office

6

50%

50%

Phone

3

6.7%

6.7%

4. How well did our customer care agent resolve your problem?

Total Response 60

Company-Registration-in-Bangladesh-4

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Perfectly done

53

88.3%

88.3%

No at all

3

5%

5%

Took Long time

4

6.7%

6.7%

5. Which features of our company incorporation service do you find to be the most attractive?

Total Response 60

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Helpful

32

53.3%

56%

Reliable

10

53.3%

53.3%

Short Delivery Time

8

53.3%

13.3%

Free of hassl

10

16.7%

16.7%

6. Have you long been a user of our company registration service?

Total Response 60

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

3 Months

15

25%

25%

8 Months

13

21.7%

21.7%

A Year

12

20%

20%

More Than a Year

20

33.3%

33.3%

7. Do you feel that the company Registration service staff fully answered all of your questions?

Total Response 60

Company-Registration-in-Bangladesh-7

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Agree

46

76.7%

76.7%

Disagree

14

23.3%

23.3%

8. Based on your overall experience, how likely are you to suggest our company’s staff for customer service to a friend or colleague?

Total Response 60

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Extremely Likely

30

42.9%

45.7%

Very Likely

32

45.7%

34%

Somewhat Likely

8

11.4%

11.4%

9. Which benefit of using our company registration service stands out the most?

Total Response 60

Company-Registration-in-Bangladesh-9

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Efficient Workforce

13

21.7%

21.7%

Cost-Effective

12

20%

20%

Time Saving

15

25%

25%

Not Sure

20

33.3%

33.3%

10. What led your business to consider using our company registration service?

Total Response 60

Company-Registration-in-Bangladesh-10

Answer Type

Selection

% All Question Responses

% ALL Survey Responses

Price

15

25%

25%

Need

20

33.3%

33.3%

Quality

13

21.7%

21.7%

Durability

25%

20%

20%